Return Policy

At herench.com, we want to ensure that you are completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a straightforward return policy to make things right.

Returns and Exchanges:

You may return or exchange any item purchased from our website within 30 days of the delivery date. To be eligible for a return or exchange, the item must be in its original condition, unused, and in its original packaging.

Initiating a Return:

To start a return, please contact our customer service team at [email protected]

Refunds:

Upon receipt of the returned item, we will inspect it to ensure it meets our return criteria. If approved, we will process your refund, and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your financial institution's policies.